Four Points by Sheraton Surabaya is part of the international 4-star hotel network under the management of Sheraton, with more than 200 hotels spread across 25 countries. The Four Points by Sheraton Surabaya is the fourth Four Points property in Indonesia, following Bali, Bandung, and Makassar, and it opened in June 2016.

The hotel is situated directly above Tunjungan Plaza. Its strategic location makes it an ideal choice for both business travelers and families.